Good Funeral Guide

Saint and Forster have been named one of the UK’s best funeral directors by the Good Funeral Guide who gave the highest of praise for their services and commented on the fact they were both wholehearted and highly professional.

Read the full review.

All names have been withheld in order to protect the privacy of our clients. Originals of all testimonials are available to view at our office.

I just wanted to thank Keith and his team & George for helping us all through a very difficult time. It gave great comfort to know my husband was well looked after following his passing. You all showed such compassion and professionalism.

Many, many thanks for all the kindness you showed to me in the days leading up to my mother’s funeral, your concern and dignity was of such a help to me, and I got great comfort from all of the advice you so willingly gave to me. Also, my thanks for introducing Rev. George into the proceedings; he was indeed a “Star”.

A simple ‘Thank you’ does not seem enough to express our gratitude to you for all you did for Dad’s funeral. Throughout, the kindness and respect you showed made a difficult situation much easier to deal with. It was so lovely to know we were being looked after by someone who really understood us as a family and our sense of humour. We were always comfortable and confident knowing that he was being given such a caring and dignified end to his life. It is a shame that you never knew him, as he would have so much admired and appreciated your sensitivity, kindness and personal touch – values that you share! He would have been honoured to see such a smart man walking him out of the street for the last time. We hope we meet you again in happier circumstances. You are a credit to your profession.

Professional to a “T”. You helped us through a very hard and difficult time. I would never wish any death on anybody but if it happens I would certainly recommend your company to look after them. I know my “Dad” was well looked after and I will be forever grateful! Thank you

From start to finish, the service could not have been done any better. I would recommend Saint and Forster to anyone. I have done three funerals and this was handled the best by far.

We were highly satisfied with the service we received. We had to keep costs down with the sudden death. You managed to do that. Thank you for everything.

The team were very kind, caring and considerate, always making me feel reassured and confident that everything was being handled in the best way possible. Nothing was too much trouble for them. I was kept informed of developments as and when they arose. Thank you for all your help and kindness. I wish your company every success in the future, providing those extra personalised services that the impersonal National companies do not, cannot, or will not provide. I recommend your company’s exemplary services whole-heartedly and enthusiastically. Thank you.

The service was excellent. Nothing was a problem to do. Keith went out of his way to look after things and attend to details.

Fantastic service. Very kind, caring, considerate people. Felt totally at ease that you were taking care of my Mam, who we love dearly and you made us feel proud at the service you provided us with. We are truly grateful for all your hard work for looking after my Mam. I would recommend you to anyone that wants a quality, understanding funeral shop. I knew after my phone call to Keith I wanted him to look after my Mam. Keith has such a caring, understanding manor and it’s not about the money, it’s about the person who’s died. That means so much when you’re grieving. Will definitely be using you in the future. X

There isn’t anything I could fault. It all went perfectly. People commented on how impressive it was as you approached the Crematorium walking in front of the hearse. A few people at the funeral said they would now use you. Thank you for your patience whilst I organised paying for the funeral.

Thank you for the wonderful courteous manner, which was displayed on the day of the service to the remains of my Aunt. Keith made time to find where my Mothers ashes had been scattered – so her sisters could be in the same area. Nothing was too much trouble. You showed interest in my circumstances having had to deal with four close relative deaths in just over 2 years. Thank you so much for helping us through this difficult time.

There was no pressure placed on the family at all under very difficult circumstances. We thank you all in the way the financial side was handled and the help given to us.

First impressions count and right from our first phone call to you to discuss costs we knew we had chosen the right people. Although we only went for a simple package, what you offered, compared to others, was over and above expectation. You were the best-priced and provided the best service possible. Thank you for your great service. We would definitely recommend you to any others requiring this service.

The small family firm made us feel like we were getting an individual service and I am glad we chose you to conduct the arrangements. I would recommend you.

Saint and Forster were sensitive & professional at all times. Thank you all so much for everything at this very sad time in our lives. The warmth of your staff shone through. Thank you so much. X

You were very obliging, kind and considerate people. There should be a lot more people like yourselves. Thank you doesn’t really cover what we really think.

I was pleased with your after service – of a lovely Remembrance card of Mum. I also like the nice bright surroundings in your office and the lovely ambience in your Chapel of Rest.

The friendliness of your staff made what could have been a very stressful time much easier to handle. This means I can remember my brother passing with a smile rather than a tear. Thank you.

Keith, thank you for everything you and your organisation did for me and my family. My wife could not have wished for a better “send off”. When you walked ahead of the hearse, allowing the funeral procession to travel at walking speed, this gave neighbours and passers by the chance to pause and remember her. Family and friends that I have spoke to all comment that it had been a wonderful service without exception.

Saint and Forster are extremely compassionate, down-to-earth and polite. It felt more like dealing with a friend

I was particularly pleased with the helpfulness, the sourcing of the eco coffin for my mother and the inscribed plaque that I wasn’t expecting. You laid on extra staff to help even though you didn’t need to. All these things were so very unexpected but lovely. You will most definitely be getting our business again. Many thanks.

Everything about your firm is brilliant. Every time I asked something you told me the truth, no pussy footing around. You lovely people. Everything was brilliant. The whole service was calm and stress free. Thank you so much. People say it’s your job, but I feel you put your heart and soul into it and are good people.

You could not have done anything better – everything was perfect. It was so nice that you were always at the end of the phone to reassure all my family and myself that you were looking after my husband and us. I cannot praise you and Jenny enough. Nothing was too much trouble for you and the Humanist ceremony was the icing on the cake. You did my lovely husband proud. The cost of the funeral was a pleasant surprise. I don’t know how much these funerals cost but expected it to be a lot more.

Thank you. Staff are great, welcoming and kind. Chapel of rest was lovely and allowed us to see Mam when we wanted.

Keith and Jen were amazing. They travelled to my home to discuss the arrangements even though it was a long drive for them. Mum had been very, very sick before her death, but when she was laid in her coffin she looked beautiful and looked how I wanted to remember her. Thank you for making Mum look so beautiful. Throughout, you all went to extra TEN miles!! Thank you – from the bottom of my heart.

Thanks for making probably one of the most difficult situations and turning it literally around into the most peaceful, honourable and truly beautiful journey for all the right reasons. I will always hold dear to my heart all that you did.

The service offered was entirely focused on our particular wishes, even if they might seem unusual to others. A very positive experience at a sad time.

You told me that it was OK not to rush, that getting it right, in my own time, was the best approach. Thank you again.

The team at Saint and Forster was courteous and considerate at all times. The sensitive and respectful way we were treated made me feel at ease and able to talk. We were not rushed or made to feel that we were a nuisance. Also, the office was bright & welcoming but still tasteful.

Keith and Jenny were very polite and nothing at all was too much trouble. The honest and friendly attention to detail was beyond words. There were no hidden costs whatsoever. I can’t recommend them enough. 110% satisfaction with the service and understanding at such a sad time.

I would like to thank Keith and Jen for the excellent service and support they have given me since losing my Mum. It has been a difficult time & Keith guided me through the process seamlessly, which is what you need at times like this. The premises and rest rooms are tastefully decorated. You leave your loved one knowing they will be cared for. The prices are competitive and the personal service you receive makes you know you have made the right decision for your loved one.

I cannot recommend Keith and Jenny enough. They were both totally excellent in their service and support. I was so glad that I had stumbled upon them. They gave me time to breathe, to organise Mum’s funeral my way and in my own time. Unlike all the other directors I called, they offered help and totally transparent written estimates upfront, rather than vague figures and an overwhelming sense of urgency and lack of choice. They made an awful time in life better.

I have had the very recent pleasure of meeting Keith and Jen after selecting them as my Funeral Director of choice. From the first telephone conversation I knew I had made one of the best choices at one of the most important times of my life. Very honourable, honest and respectful people who turn what is one of the hardest times into a Journey. From our first meeting in my home, nothing was too much trouble. They travelled to me because of the distance from my home to them was lengthy, just for me to feel at ease and take away the burden of the formality and decisions I was facing at this time. I cannot praise them enough for taking the time and tremendous efforts to deliver an outstanding and personal service. I will never forget them for what they did for me and my family. Amazing!